Word-of-mouth is the most powerful form of advertising. So much so it is at the very heart of buyer decisions. Itâ€™s such a part of everyday life that search engines now rank businesses based on reputation. In order to attract new business one must control their online reputation.
The Mobile movement is now. Businesses must recognize and embrace this fact and transform their customer experience with a mobile centric strategy. Customer engagement is paramount to maintain an ongoing & successful business and today it centers around our mobile devices.